# Physical Redemption

Every card in your Packflip collection is backed by a real physical card. You can redeem it to your address at any time — worldwide.

{% hint style="warning" %}
**You cannot keep both.** Redeeming a card permanently burns the on-chain token. You receive the physical card; the digital asset is removed from your collection.
{% endhint %}

{% stepper %}
{% step %}

### Go to Redeem

<figure><img src="/files/SRANTutOlEmhkjLoTyjW" alt=""><figcaption></figcaption></figure>

Navigate to **Redeem** in the top menu, then click **Redeem my Collectibles**.
{% endstep %}

{% step %}

### Select your card

<figure><img src="/files/BhE4gNhmLRgbsEofU1PL" alt=""><figcaption></figcaption></figure>

Choose the card(s) you want to redeem. All selected cards must be on the same chain.
{% endstep %}

{% step %}

### Fill in your shipping details

<figure><img src="/files/KP6ZP9lX8CIMjIIhO2n8" alt=""><figcaption></figcaption></figure>

Enter your name, email, phone number, and delivery address.
{% endstep %}

{% step %}

### Review and confirm

<figure><img src="/files/zUDJDvrMGS29bHlIBIK0" alt=""><figcaption></figcaption></figure>

Check the shipping fee and operation fee, accept the terms of service, and click **Continue** to burn the cards and pay the shipping fee.

Your physical cards will be shipped to your address.
{% endstep %}
{% endstepper %}

## Shipping

<details>

<summary>Where do you ship?</summary>

We ship to most countries worldwide.

</details>

<details>

<summary>Who pays for shipping?</summary>

Shipping and operation fees are paid by the user at redemption time.

</details>


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